Privacy Policy & Data Protection

4. How We Use Your Personal Data

4.1 Platform Operations:

• Account creation, Listing and profile display, Quote generation, User-to-user communication, Knowledge city contributions.

4.2 Safety & Moderation (See Moderation Policy):

• Fraud detection, Abuse monitoring, Content moderation, Identity or business verification.

4.3 Communication:

• Account updates, Security notifications, Quote updates, Service messages. Marketing emails are sent only with consent.

4.4 Payment & Billing:

• Invoice generation, Tax/VAT compliance, Subscription management, Fraud prevention, Access to paid features.

4.5 Personalization & Improvements:

• Tailored listings & recommendations, Performance analytics, A/B testing, User experience improvements.

4.6 Legal Compliance:

• Comply with Anti-fraud regulations, Tax reporting requirements (via Paddle), Data protection laws, Law enforcement requests (where valid).

5. Legal Bases for Processing (Global)

Our processing relies on the following legal bases depending on your region:

Region	Legal Basis
GDPR (EU/EEA)	Contract, Consent, Legitimate Interest, Legal Obligation
CCPA/CPRA (California)	Commercial use disclosure, opt-out rights, Do Not Sell/Share honored
LGPD (Brazil)	Contract, Consent, Legitimate Interest
UAE/KSA/Qatar PDPL	Consent & lawful processing requirements
Singapore PDPA	Reasonableness test
India DPDP Act	Consent & legitimate use
Canada PIPEDA	Reasonable business purposes

6. Paddle Payment Compliance

Whenever paid features (subscriptions, ads, boosts, premium tools) are active:

• Paddle acts as Merchant of Record and processes payment data.
• Paddle handles VAT/GST and tax rules.
• LandscapingGlobe never stores card numbers.

Paddle Legal References:

• Paddle Terms
• Paddle Privacy

7. Data Sharing

We only share data with:

7.1 Essential Service Providers:

• Paddle (payments), AWS & Microsoft Hosting infrastructure, Security & anti-fraud tools.
• Email/SMS providers, Analytics systems, Backup and cloud storage.

7.2 Legal Requirements:

• Data may be disclosed to Courts, Law enforcement, Regulators, and Compliance authorities. Only when legally valid and properly requested.

7.3 No Selling of Personal Data:

LandscapingGlobe does not sell, trade, or monetize user data outside platform features.

8. International Data Transfers

Data may be stored or processed in the United States, European Union, GCC countries, Asia (Singapore, India), and Global AWS cloud regions.

Safeguards include:

• GDPR Standard Contractual Clauses (SCCs).
• Data minimization, secure encrypted storage, and region-specific routing when required.

9. Data Retention Policy

You may request deletion at any time (see Section 10).

Data Type	Retention Period
Account data	Until account deletion
Business verification	Until revocation or update
Analytics logs	12-24 months
Billing records (via Paddle)	As required by global tax laws
Moderation logs	12-48 months depending on severity

10. Your Rights (Region-Specific)

Request rights via dpo@landscapingglobe.com.

10.1 GDPR (EU/EEA) Rights:

• Access, Correction, Deletion, Portability, Restriction, Objection, Withdraw consent.

10.2 CCPA/CPRA (California):

• Right to know, Right to delete, Right to opt-out of sharing, Right to non-discrimination.

10.3 LGPD (Brazil):

• Correction, Deletion, Portability, Confirmation of data processing.

10.4 GCC (UAE, KSA, Qatar):

• Consent withdrawal, Data access, Correction, Deletion, Restriction requests.

10.5 PDPA (Singapore) / DPDP Act (India) / PIPEDA (Canada):

• Access, Correction, Withdrawal of consent.

11. Cookies & Tracking

See Cookie Policy for full details.

• We use: Essential, Security, Analytics, Preference, and (Optional) advertising cookies.
• All managed under consent-based frameworks where required (GDPR/ePrivacy).

12. Children’s Data

LandscapingGlobe is strictly 18+.

• We do not knowingly collect data from individuals under 18. If such data is detected, it is deleted immediately.

13. Data Security Measures

Measures include:

• Encryption & Hashing: End-to-end encryption, Secure password hashing.
• Protection: Multi-region data redundancy, DDoS protection, Rate limiting.
• Controls: Regular vulnerability scans, Strict access controls, Backup and recovery systems.

14. Automated Decision-Making & AI

We may use AI for: Fraud detection, Content moderation, Listing quality scoring, Search relevance, Abuse detection.

AI does not make binding legal decisions. Appeal rights exist via support@landscapingglobe.com.

16. Updates to This Policy

Changes will be communicated via:

• Email notifications and Platform announcement.
• Updated “Version” date above.

Continued use of the platform constitutes acceptance.

17. Contact Information

• Data Protection Officer: dpo@landscapingglobe.com
• Legal & Compliance: legal@landscapingglobe.com
• User Support: support@landscapingglobe.com